SHIPPING + DELIVERY
AUSTRALIA
ORDERS ARE SHIPPED WITHIN 1-3 BUSINESS DAYS OF PLACING AN ORDER MONDAY - FRIDAY, NO DESPATCH OVER WEEKENDS
ALL ORDERS OVER $249 WILL RECEIVE FREE EXPRESS SHIPPING
STANDARD SHIPPING $7.99
All orders purchased under standard shipping are booked through
Sendle or Australia Post
Metro Areas *excluding Adelaide and Perth
2-4 business days
Adelaide & Perth
5-7 business days
Rural areas
5-13 business days
Our standard delivery service timeframes are based off your location to our warehouse on the Gold Coast, Queensland. Metro cites across Australia excluding Adelaide and Perth usually take 2-4 business days. Rural areas across Australia take anywhere between 5-13 business days.
***All orders sent with Sendle are 'ATL' Authority To Leave.
Please advise if you do not want your parcel ATL & we will need to make a request for this to happen.
EXPRESS SHIPPING $14.99
All orders shipped express go with Australia Post Express service, timeframes are based off your location to our warehouse on the Gold Coast, Queensland. Metro cites across Australia are an overnight delivery excluding Adelaide and Perth which usually take 2 business days. Rural areas across Australia take anywhere between 3-5 business days.
Metro Areas *excluding Adelaide and Perth
1-2 business days
Adelaide & Perth
2-3 business days
Rural areas
3-5 business days
INTERNATIONAL
STANDARD AUSTRALIA POST
DHL EXPRESS
All express international orders are shipped with DHL EXPRESS
3-8 business days
NEW ZEALAND EXPRESS $19.90
DHL express
USA $24.990
DHL express
ASIA $29.90
DHL express
UK $29.90
DHL express
UAE $34.90
DHL express
CANADA $29.90
DHL express
REST OF WORLD $34.90
DHL express
All häll störe orders are shipping with 24 hours of ordering being placed.
We ship orders Monday to Friday excluding Public Holidays.
We will email you a confirmation once your order has been shipped, this will include your tracking number which you can check the progress of your shipment on line.
If you do not receive your tracking details, please contact our team directly - hello@hallstore.com.au
CUSTOMS & OTHER CHARGES
Custom and clearance fees are charged in addition to international shipping costs. These charges differ by country and häll störe is not liable for any customs or clearance charges you incur. We are unable to process a refund for your order if you refuse payment of any incurred customs fees. If your parcel is returned to us due to a non-payment of custom or clearance fees and you request the order to be re-shipped, häll störe will charge you postage.
häll störe is not responsible for addresses that are entered incorrectly, so please ensure you check all entered information at checkout.
häll störe is not responsible for parcels that are lost or damaged in transit.
häll störe is not responsible for the cost of shipping on any returns.
PRE-ORDER
Items on 'pre-order' are currently out of stock & if purchased, they will be shipped out once the re-stock arrives. Pre-order ETA's are an estimate only & may take longer then anticipated at times. If you order one a pre-order item with other in stock items the full order will be shipped all together when the pre-order item is re-stocked. If you want the in stock item shipped out immediately there ill be an additional charge for that item to be shipped.
If you have any questions please contact us via email - hello@hallstore.com.au
