SHIPPING + DELIVERY

PLEASE NOTE THAT WE ARE EXPERIENCING DELAYS WITH ALL SHIPMENTS DUE TO COVID-19, THIS IS EFFECTING BOTH DOMESTIC & INTERNATIONAL SHIPMENTS. INTERNATIONAL WILL TAKE PREDOMINANTLY LONGER THEN THE BELOW ESTIMATES.
Australia Post:
Sendle:
 
AUSTRALIA
ORDERS ARE SHIPPED WITHIN 24 HOURS OF PLACING AN ORDER.
ALL ORDERS OVER $199 WILL RECEIVE FREE EXPRESS SHIPPING
STANDARD SHIPPING $6.99
All orders purchased under standard shipping are booked through Sendle which provides courier services locally within the country.
Metro Areas *excluding Adelaide and Perth = 2-4 business days
Adelaide & Perth = 2-3 business days
Rural areas = 5-13 business days
Our standard delivery service timeframes are based off your location to our warehouse on the Gold Coast, Queensland. Metro cites across Australia excluding Adelaide and Perth usually take 2-4 business days. Rural areas across Australia take anywhere between 5-13 business days. 
***All orders sent with Sendle are 'ATL' Authority To Leave.
Please advise if you do not want your parcel ATL & we will need to make a request for this to happen. 
EXPRESS SHIPPING $11.99
Metro Areas *excluding Adelaide and Perth = 1-2 business days
Adelaide & Perth = 2-3 business days
Rural areas = 3-5 business days
All orders shipped express go with Australia Post Express service, timeframes are based off your location to our warehouse on the Gold Coast, Queensland. Metro cites across Australia are an overnight delivery excluding Adelaide and Perth which usually take 2 business days. Rural areas across Australia take anywhere between 3-5 business days. 
INTERNATIONAL
NEW ZEALAND EXPRESS $24.99
Express Post = 3 business days
NEW ZEALAND STANDARD $9.99
Standard Post = 5 business days
USA $24.99 
Standard Post = 5 business days
ASIA $29.99
Express Post = 2-3 business days
UK $27.99
Standard Post = 6 business days
UAE $39.99
Express Post = 4 business days
CANADA EXPRESS $24.99
Express Post = 4 business days
CANADA STANDARD $14.99
Standard Post = 9 business days
REST OF WORLD $34.99 
Air Mail = 10 + business days
All häll störe orders are shipping with 24 hours of ordering being placed.
We ship orders Monday to Friday excluding Public Holidays.
We will email you a confirmation once your order has been shipped, this will include your tracking number which you can check the progress of your shipment on line.  If you do not receive your tracking details, please contact our team directly - hello@hallstore.com.au
CUSTOMS & OTHER CHARGES

Custom and clearance fees are charged in addition to international shipping costs. These charges differ by country and häll störe is not liable for any customs or clearance charges you incur. We are unable to process a refund for your order if you refuse payment of any incurred customs fees. If your parcel is returned to us due to a non-payment of custom or clearance fees and you request the order to be re-shipped, häll störe will charge you postage.

häll störe is not responsible for addresses that are entered incorrectly, so please ensure you check all entered information at checkout.

häll störe is not responsible for parcels that are lost or damaged in transit.

häll störe is not responsible for the cost of shipping on any returns.

PRE-ORDER

Items on 'pre-order' are currently out of stock & if purchased, they will be shipped out once the re-stock arrives. Pre-order ETA's are an estimate only & may take longer then anticipated at times. If you order one a pre-order item with other in stock items the full order will be shipped all together when the pre-order item is re-stocked. If you want the in stock item shipped out immediately there ill be an additional charge for that item to be shipped.

If you have any questions please contact us via email - hello@hallstore.com.au

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